FAQ

Frequently Asked Questions

Everything you need to know about our resume builder, payments, and privacy.

How does the resume builder work? β–Ό
Fill out your details using our step-by-step form β€” education, experience, skills β€” then choose a template and pay. Your formatted resume is generated instantly as a Word or PDF file.
Are the templates ATS-compatible? β–Ό
Yes. All 3 templates are specifically engineered to pass Applicant Tracking Systems (ATS) used by major employers. No graphics, tables, or formatting that trips up automated scanners.
Can I edit my resume after downloading? β–Ό
Yes! Your Word (.docx) file is fully editable in Microsoft Word, Google Docs, or any compatible editor. The PDF is ideal for direct submission to employers.
How many templates are available? β–Ό
Currently 3 professional ATS-friendly templates: Classic, Modern, and Executive. We're expanding β€” 10 templates coming soon.
Is this a one-time payment? β–Ό
Yes! One-time payment only. Pay $35 once and get your resume instantly β€” no monthly fees, no subscriptions, no hidden charges.
What payment methods do you accept? β–Ό
We accept all major credit/debit cards via our secure payment processor (PayPal). Your payment is encrypted and fully secure.
Do you offer refunds? β–Ό
Due to the instant digital nature of our product, refunds are generally not offered after download. If you experienced a technical issue preventing download, contact us within 48 hours and we'll resolve it.
Is my personal data safe? β–Ό
Absolutely. All data you submit is used solely to generate your resume. We never sell or share your information. All submitted data is automatically deleted within 24 hours.
How long do you keep my resume data? β–Ό
Your data is automatically purged within 24 hours of submission. We don't store resumes or personal details beyond the time needed to generate and deliver your file.
What is the Custom Resume Writing service? β–Ό
Our professional writers create a fully tailored, recruiter-ready resume for you. You provide your details, they craft an ATS-optimized document specific to your industry β€” delivered within 24 hours.

Still have questions?

We're happy to help. Reach out and we'll respond within 24–48 hours.

Contact Support β†’